Account and data deletion
Last updated: July 23, 2026 · applies to the BassRig app (SkyzeAudio)
You can delete your BassRig account and its linked data at any time, no justification needed, no hassle. There are two ways:
Option 1 — right in the app (instant)
- Open BassRig.
- Go to Settings → Account.
- Tap Delete account and confirm.
The account and its linked data are removed immediately.
Option 2 — without access to the app
Send an email to ola@skyzeaudio.com with the subject "Delete account", from the email registered on the account. We process it within 7 days and confirm by email.
What gets deleted
- Your access account (login and identifier).
- Feedback you sent and attached diagnostics linked to your account.
- Your email from our account records.
What is not affected
- Your local files (presets, IRs, captures) stay on your device — they're yours and were never on our servers.
- Purchases and subscriptions are recorded by Apple/Google and follow the store's policies — deleting the SkyzeAudio account does not cancel an active subscription; cancel it in your App Store or Google Play settings.
- Records the law requires us to keep, for the legal period.
Backup copies are purged in cycles of up to 30 days after deletion.
Beta waitlist
To leave the waitlist (email registered on this site), send "Remove me" to ola@skyzeaudio.com.
More details on data and retention in the Privacy Policy.